FAQs

What happens after my amputation?

Once your limb begins healing after your amputation, you may want to start considering your options for a prosthesis. It is important to make an informed decision about what kind of prosthesis will be right for you.  Your prosthetist will work with you on design and fit based on your needs and concerns.

What is a prosthesis?

A prosthesis is a device that is used to allow a person to make up for the loss of a body part.  Artificial limbs, or prosthetics, can allow a person to do activities they might not be able to do otherwise.

How long does it take to get my prosthesis?

The process to get a prosthesis can take anywhere from a few days to a few weeks depending on the nature of what’s being custom designed. Insurance approvals and funding can delay this process and we work diligently with all our patients, referring physicians and insurance companies to secure compliant documentation for all deliveries. Our goal is always to maximize coverage with whatever insurance / workers compensation for the benefit of the patient.

What if my prosthesis doesn’t fit well?

Typically when a patient receives their first prosthesis, it may not be comfortable. There is an adjustment period where you will need to get used to wearing a prosthesis. Call your prosthetist if something is irritating your skin or causing pain. It is not uncommon for a prosthesis to rub in certain areas, however, this can be corrected by your prosthetist to make the prosthesis more comfortable. If you are unable to wear your prosthesis because the socket is too large or too small, call your prosthetist immediately. Contact your prosthetist to go over these issues with you.

What if something on my prosthesis breaks?

Call Macy O&P immediately if your prosthesis breaks, as it's extremely important we know about any damaged parts as soon as possible. Even if something goes wrong after hours, please contact us and leave a message so we can schedule an appointment for you as soon as possible.

How do I know if you take my insurance?

Please call 860-333-5558 and ask if we accept your insurance. Macy O&P works with many types of insurance, but it’s always best to call and check if your particular plan is accepted. Please refer to the list of insurance carriers we accept.